Bags Inc innovative concierge service will provide airline check-in and luggage delivery in addition to guest services.
Chicago, Ill., July 12, 2013 – Orlando based Bags Inc., the world leader in luggage delivery and multi-airline remote check-in services, embarked into the mall services business by launching its innovative concierge service that includes Bags Airline Check-In and Bags VIP Luggage Delivery services. The Bags services will be offered when the Fashion Outlets of Chicago, the first fully-enclosed outlet mall built in Chicago in more than two decades, opens its doors today.
The brand new mall was designed to cater to travelers, shoppers and visitors far beyond Chicago to around the entire globe because of its close proximity to Chicago’s O’Hare International Airport. In addition to the traditional guest services, Bags Airline Check-In allows travelers to check their luggage and receive their boarding passes for their flights from the Fashion Outlets location. Travelers can also enroll in the Bags VIP service and have their checked luggage delivered to any address within 100 miles of their destination airport. This convenient service perfectly complements the regular shuttles to and from O’Hare International Airport, as well as downtown hotels the Fashion Outlets of Chicago will operate.
“We are thrilled to partner with Fashion Outlets of Chicago to be able to offer this state of the art service to locals and visitors alike in our first mall location,” said Dan Sherfield, Senior Vice President of Bags Parking and Guest Services division. “The goal is that travelers will come to the mall a few hours before their flight, check their baggage, receive their boarding pass and spend the last few hours of their time in Chicago eating, shopping and enjoying the unprecedented mall destination.”
Travelers can take advantage of the Bags Airline Check-In service at the Guest Services kiosk up to 2 and a half hours before their scheduled flight departure. The airline check-in service is currently available to passengers traveling on Alaska, American, JetBlue, United, and US Airways and will be offered daily from 10:00 a.m. to 5:00 p.m.
Travelers can schedule and pay for Bags VIP luggage delivery up to one hour prior to their scheduled flight departure by visiting the Guest Services kiosk in the mall or online at MakeTravelEasier.com.
Once scheduled, customers check their bags at the Guest Services kiosk in the mall or as usual at the airport and pay any applicable baggage fees. For more information about Bags VIP delivery service visit MakeTravelEasier.com.
Bags Inc’s friendly Guest Services representatives will be available to answer questions or assist shoppers during mall hours with Fashion Outlets’ signature shopping services including: Complimentary Wheelchair, Stroller Rentals, Currency Exchange, Gift Wrapping, Shipping, Area Information and Restaurant Reservations among other offerings. To learn more and view a complete list of the services Bags will provide at the Fashion Outlets Guest Services kiosk visit www.fashionoutletsofchicago.com under “Guest Services” on the “Plan Your Visit” tab.
About Bags Inc.:
Bags Inc. is the world’s leader in luggage delivery and multi-airline remote check-in services as the premier provider of arrival and departure services for the hotel, cruise, convention and hospitality industries. Headquartered in Orlando, Florida, Bags Inc. continuously strives to “Make Travel Easier” with operations in more than 270 cities across the country, exceptional service and innovative technologies. Bags Inc. handles more than 5 million checked bags annually, greets millions of guests, and parks thousands of cars each year for its rapidly growing list of partners that includes nearly all major airlines and cruise lines, renowned resorts, national hotel chains, convention centers, and rental car facilities across the nation. Learn more about how we’re changing the way you travel by visiting MakeTravelEasier.com, following us on Twitter @TravelEasier, or at Facebook.com/TravelEasier.
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