Providing Excellent Customer Service

As hard as airlines try to prevent the loss of luggage, sometimes, it just happens. We work with airports and airlines to help passengers get their luggage back. The Baggage Service Office provides immediate assistance to customers whose baggage is mishandled by reuniting customers with their belongings.


Efficient Processing

We process delayed, damaged and pilfered baggage claims in a timely manner



Our agents ensure all baggage file information is complete and accurate in the digital baggage tracking system  

Customer Service

With a proven level of exceptional customer service around the country, our agents are trained to provide exceptional customer service

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