Baggage Airline Guest Services Inc. Privacy Policy

Last modified: June 14, 2017

Introduction

At Baggage Airline Guest Services Inc., we respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website bagsinc.com (our "Website") or are linked to our website and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies to information we collect:

·  On this Website or from our Partner’s websites.
·  In e-mail, text and other electronic messages between you and this Website.
·  Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
·   When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

·  Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
·  Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from the Website

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 18

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at resolutiondept@maketraveleasier.com.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

·   By which you may be personally identified, such as name, postal address, e-mail address, credit/debit card information or telephone number ("personal information");
·   That is about you but individually does not identify you, and/or
·   About your internet connection, the equipment you use to access our Website and usage details and
·   Your flight itinerary information, bag scan data, bag tag numbers and any modified airline reservation.

We collect this information:

·  Directly from you when you provide it to us.
·  Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons, and other tracking technologies.
·  From third parties, for example, our business partners.

Information You Provide to Us

The information we collect on or through our Website may include:

·  Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, or requesting further services. We may also ask you for information when you report a problem with our Website.
·  Records and copies of your correspondence including e-mail addresses, if you contact us.
·  Your responses to surveys that we might ask you to complete for research purposes.
·  Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
·   Your search queries on the Website.
·   Information you provide to us about or on behalf of another person.

Usage Details, IP Addresses And Cookies/, Cookies and Other Technologies

As you navigate through and interact with our Website, we may automatically collect certain information about your equipment, browsing actions and patterns, including:

·  Details of your visits to our Website, including traffic data, location data, logs and other communication data and the resources that you access and use on the Website.
·  Information about your computer and internet connection, including your IP address, operating system and browser type.
The information we collect automatically is statistical data and does not identify any individual. It helps us to improve our Website and to deliver a better and more personalized service by enabling us to:
·  Estimate our audience size and usage patterns.
·  Store information about your preferences, allowing us to customize our Website according to your individual interests.
·   Speed up your searches.
·   Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

·  Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
·  Google Analytics. Airline clients may have similar technologies to Google Analytics.

We do not collect personal Information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

Third-party Advertiser, Use of Cookies, and Other Tracking Technologies.

Some advertisements on the Website are served by third-party advertisers, ad networks and ad servers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about our users. This may include information about users' behavior on this and other websites to serve them interested-based (behavioral) advertising. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement, you should contact the responsible advertiser directly.

This website uses Google Analytics to help analyze how users use the site.  The tool uses “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form.  The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity.

Privacy of Collected Data

We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of the visitors to our site. Google will not associate your IP address with any other data held by Google.  Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user.  We will not associate any data gathered from this site with any Personal Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.

Information to opt out of Google Analytics

Information About Remarketing

This website uses Google remarketing to advertise online using text or image ads on the Google Display Network. Remarketing is a feature that lets us reach people who have previously visited our site, and show them relevant ads when they visit other sites on the Google Display Network.

For websites using remarketing, a third-party DoubleClick cookie is used to enable remarketing for products like AdWords on the Google Display Network. When someone visits our website, a few lines of code will drop an anonymous browser cookie. This cookie is a small file that stores information. The cookie will store the site visit, but does not store any sensitive information, such as visitor name, address or any other piece of information that might personally identify the visitor. The cookie will be enabled for a set period of time, such as 30 or 60 days, at which time, the cookie expires.

What is the Google Display Network?

A group of more than a million websites, videos, and apps where ads can appear. Sites in this network have partnered with Google to show relevant AdWords ads.

Remarketing restrictions

Our website will never:

·   Run remarketing ads that collect Personally Identifiable Information (PII)
·   Create a remarketing list or ad text that specifically targets users in ways that are outlined as “prohibited” by Google

Opting out of Remarketing

Visitors may opt out of Google’s use of cookies by visiting the Ads Preferences Manager.

Visitors may opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

·  To present our Website and its contents to you.
·  To provide you with information, products or services that you request from us.
·  To fulfill any other purpose for which you provide it.
·  To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
·  To notify you about changes to our Website or any products or services we offer or provide though it.
·   To allow you to participate in interactive features on our Website.
·   In any other way we may describe when you provide the information.
·   For flight itinerary information, bag scan data, bag tag numbers and any modified airline reservation.
·   For any other purpose with your consent.

We may also use your information to contact you about our own and third-parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please email us at resolutiondept@maketraveleasier.com.

We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

·  To our subsidiaries and affiliates.
·  To contractors, service providers and other third parties we use to support our business.
·  To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of  Bags Inc. assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Bags Inc. about our Website users is among the assets transferred.
·  To third parties to market their products or services to you if you have consented to/not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.
·   To fulfill the purpose for which you provide it. For example, if you give us an e-mail address to use the "e-mail a friend" feature of our Website, we will transmit the contents of that e-mail and your e-mail address to the recipients.
·   For any other purpose disclosed by us when you provide the information.
·   With your consent.

We may also disclose your personal information:

·  To comply with any court order, law or legal process, including to respond to any government or regulatory request.
·   To enforce or apply our terms of use, privacy policy, or terms of sale and other agreements, including for billing and collection purposes.
·    If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Bags, Inc. our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Feedback Information

If you provide feedback to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your Personal Information.  We will collect any information contained in such feedback and will treat the Personal Information in it in accordance with this Privacy Policy.  You agree that any such comments and any email we receive becomes our property.  We many use feedback for marketing purposes or to add to or modify our services without paying any royalties or other compensation to you.

Customer Testimonials

Where we do associate Personal Information with feedback in the form of a customer testimonial, we will obtain the customer’s permission to do so.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

·   Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
·   Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by checking the relevant box located on the form on which we collect your data. You can also always opt-out by logging into the Website and emailing us at resolutiondept@maketraveleasier.com.
·  Promotional Offers from the Company. If you do not wish to have your e-mail address/contact information used by the Company to promote our own or third parties' products or services, you can opt-out by checking the relevant box located on the form on which we collect your data or at any other time by logging into the Website and emailing us at resolutiondept@maketraveleasier.com.
·  Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target-audience preferences, you can opt-out by checking the relevant box located on the form on which we collect your data. You can also always adjust your user advertising preferences in your account profile by checking or unchecking the relevant boxes or by sending us an e-mail stating your request to resolutiondept@maketraveleasier.com.  For this opt-out to function, you must have your browser set to accept browser cookies.

We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account profile page

You may also send us an e-mail at resolutiondept@maketraveleasier.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to maketraveleasier.com or write us at: 6751 Forum Drive, Suite 200, Orlando, FL 32821.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and passenger flight information will be encrypted using SSL technology.  Bags Inc. is PCI compliant.

The safety and security of your information also depends on you. Where we have given you or where you have chosen a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on privacy policy page. If we make material changes to how we treat our users' personal information, we will notify you by e-mail to the e-mail address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

resolutiondept@maketraveleasier.com