President - Bags & Home Serv Delivery
Bob Miles is the president of Home Serv Delivery (“HSD”) and Bags, where he oversees all services including delayed luggage delivery, remote airline check-in, airport services, VIP luggage delivery services, parking & guest services and group travel solutions.
Prior to joining Bags, Bob served as senior vice president of strategy, business development and external affairs for Orlando Health (a $2B revenue company) and was responsible for the Office of Strategy Management, service line planning, business development, strategic facilities and campus planning, telemedicine outreach, market research and external affairs. External affairs includes community benefits, community affairs, government relations and diversity, and minority development programs. Mr. Miles originally joined Orlando Health in 1993 and served as the director of finance until 1998.
From 1998 to 2005, Mr. Miles worked for outside organizations as chief operating officer and chief financial officer both in and out of the health care industry. Most of this time was spent in the consumer products importing industry that sourced principally from Asia and distributed to U.S. retailers that included Wal-Mart, Target, Home Depot, Staples, Bed Bath & Beyond, JC Penney Corporation, O’Reilly’s, Sears, etc. Bob’s areas of responsibility included finance, accounting, warehouse, procurement, information technology, insurance, customer service, supply chain and importing, trademark and copyrights, legal administration, and others. These organizations included ownership as private equity-funded, venture capital-funded and publicly traded companies.
Previously, Mr. Miles was on the auditing and management consulting staff at Ernst & Young LLP, Certified Public Accountants in Orlando. He became a Certified Public Accountant while working there from 1985 to 1992.
Mr. Miles received his Bachelor of Science Degree in Accounting in 1984 and Masters of Accountancy in 1985, both from Florida State University. He currently serves on the board of directors for the Florida State University College of Business Emeritus Board and as a community board member for the Florida State University College of Medicine: Orlando Campus. Bob is on the board of directors for Visit Orlando. Additionally, Mr. Miles is on the board of directors and serves as treasurer for both LIFT Orlando, and the Central Florida Commission on Homelessness.